Open 24/7 · Austin, TX
Emergency Plumber in Austin, TX
An emergency plumber in Austin is a phone call away at any hour, including nights and weekends. Tell us what is leaking, backing up or smelling wrong, and same-day service is available.
Emergency? Call now, 24/7(737) 717-0737- Make it safeWater valve, power or gas, whichever applies.
- Call and describe itA person answers and asks a few short questions.
- Get the plumber movingSame-day service is available for Austin addresses.
Emergency plumber in Austin: the jobs that come with it
Most after-hours calls end up as one of these four repairs.
Burst pipe repair
A split line or failed fitting, stopped and fixed.
Burst pipe repair details →Water heater repair in Austin
A leaking or dead tank at the worst time.
Water heater repair in Austin details →Sewer line repair
Backups that will not clear with a plunger.
Sewer line repair details →Gas leak repair
A gas smell needs a fast, careful response.
Gas leak repair details →When to call an emergency plumber in Austin
Pick the card that matches what you see. Red cards mean get safe first, then call.
Why one number covers an Austin plumbing emergency
A flooding kitchen at 2 a.m. is not the time to compare websites. Here is what the line gives you.
- Open all nightThe phone is answered at 3 a.m. the same as at noon.
- Same-day service is availableAustin is large, so ask about timing when you call. Same-day is the aim.
- Every plumbing job on one linePipes, heaters, drains, toilets and gas lines all go through the same call.
- No formsNothing to type with wet hands. You talk to a person.
- Plain triageYou are told what to shut off while you wait.
An emergency plumber in Austin compared with waiting for business hours
Sometimes a problem can wait until morning. Often it cannot. The comparison below shows the difference.
| UsOnion Creek Plumbing | vsMany other plumbing companies | |
|---|---|---|
| Availability | Open 24 hours, 7 daysHolidays and weekends are the same as weekdays. | Voicemail after five o’clock |
| Reaching someone | A person answersYou get instructions while you are still on the line. | A web form or a callback tomorrow |
| How soon | Same-day service is availableSay it is an emergency and why. | The next opening in a schedule |
| Jobs handled | Burst pipes, sewage, heaters, toilets, gas linesOne call whatever broke. | A company that does one trade |
| Local awareness | Knows Austin Water draws from the Colorado River through Lake Travis and Lake AustinYour bill tells you which supplier you have. | Generic advice for any city |
| Price clarity | This page explains what moves the price. Ask about pricing when you call.Raise it before work begins. | A number given only after the work |
Based on what is typical. Individual companies vary.
What happens when you call an emergency plumber in Austin
The call is short on purpose. It sorts what to do right now from what can wait for the repair.
Say what and where
The problem in a sentence, then the Austin address and cross street.
Get safe
You are told what to close or switch off, and what to stay away from.
Dispatch
The plumber is sent on a same-day basis where available.
Stop, fix, test
The leak or blockage is stopped, then the repair is done and checked.
What moves the price of an emergency plumber visit in Austin
Emergency work is priced by the job in front of the plumber, not by a flat rule. These are the levers.
What failed
A supply line fitting is a different job from a split pipe inside a wall. Ask about pricing when you call.
Access
A shut-off you can reach and a pipe in an open basement or garage is quick. A pipe behind tile is not.
Parts on hand
Common valves and fittings are simple. A specialty part may mean a second visit.
Temporary stop or full repair
Sometimes the first goal is stopping the water, with the lasting repair following.
Scope after the stop
Opening a wall, replacing a heater or clearing a main line each add steps.
Have this ready for the call
- The Austin address and nearest cross street
- What you can see, hear or smell
- Whether you have shut off water, gas or power
- A gate or door code and whether pets are inside
Ask about pricing when you call.
Call now, 24/7(737) 717-0737The first ten minutes before the emergency plumber in Austin arrives
What to do with your hands while you wait
Most damage from a plumbing failure happens after the failure, while water keeps moving. If you can find the right valve and turn it, you shrink the repair and the cleanup. Do this while you are on the phone, or right after. Speaker mode helps.
The main water valve is usually where the line enters the house: a utility closet, a garage wall, or an outdoor box. A wheel-style valve turns clockwise to close. A lever valve closes when it sits crosswise to the pipe. Our guide to shutting off the main water valve shows both types, and the page on what to do when a pipe bursts covers the steps after that.
Find the main valve
Wheel or lever, near where the pipe enters the house.
Close it all the way
Then open one faucet to drain the pressure.
Cut power near water
Only if you can reach the panel without stepping in water.
Move valuables up
Rugs, electronics and paper go off the floor.
Emergency plumber in Austin or wait until morning: a quick sort
| What you see | Treat as | Do now |
|---|---|---|
| Pipe spraying, water pooling on the floor | Emergency | Close the main valve, then call |
| Sewage coming up a drain | Emergency | Stop all water use, leave the area, call |
| Gas smell | Emergency | Leave the house first, call from outside |
| Tank heater leaking steadily | Emergency | Close its cold-water valve, shut off power or gas |
| Toilet overflowing once, now stopped | Soon | Close the supply valve and call for the cause |
| Slow drip under one sink | Can wait | Place a bowl, close that sink’s valve, call in the morning |
| Water pressure low in one faucet | Can wait | Likely an aerator; see our low water pressure page |
Some jobs that feel urgent can safely hold for a few hours, and some quiet-looking ones cannot. A small drip behind a wall can feed mold; a wet ceiling can come down. When two or three items on your list match, call. A person on the line will tell you honestly whether it can wait, and the pages on plumbing repair and the 24 hour plumber explain what a daytime visit looks like.
What Austin Water means for a plumbing emergency
Where your water comes from changes what you check
Austin Water treats water drawn from the Lower Colorado River as it passes through Lake Travis and Lake Austin, and delivers it from three treatment plants. Not every Austin mailing address is on that system, though. Some homes near the city edges are served by other water suppliers or private wells. Your water bill names your supplier, and that matters in an emergency because the supplier owns the pipe up to your meter.
If water is flooding the yard near the meter box, the leak may be on the utility side. Call the supplier named on your bill. If the leak is past the meter, it is yours to fix, and an emergency plumber in Austin can stop it. Austin Water also reported in 2024 that some galvanized service lines were identified for replacement and owners notified. That does not mean your home has one. A letter or notice from the utility is the thing to check.
| Where the water is | Likely side | First call |
|---|---|---|
| Around the meter box or street | Supplier side | Your water utility |
| Between meter and house | Property owner | A plumber |
| Inside the house | Property owner | A plumber |
| Spraying from a hose bib or irrigation line | Property owner | A plumber |
Renting in Austin: who to call first in a plumbing emergency
Fewer than half of Austin homes are owner-occupied
Census data puts the owner-occupied rate in Austin at about 43 percent, so a large share of the city rents. If you rent, a burst pipe raises a question owners do not face: who authorizes the repair? Many leases name a landlord or property manager as the contact for any plumbing work, and some name an emergency line.
The safe order is: make it safe, call your landlord or manager, and call a plumber if you cannot reach them or your lease allows it. Stopping the water is your right and your job in any case. Take dated photos and videos of the damage. They make the conversation with the owner simple, and they help with any later claim on your own policy.
- Close the water valveThat is within any tenant’s reach.
- Photograph everythingWide shots and close-ups, with the date visible.
- Call the landlord or managerUse the emergency line in your lease.
- Get the plumber’s noteWhat failed and what was done.
- Write it downFollow a phone call with a text or email.
What to tell the dispatcher so the emergency plumber in Austin arrives prepared
Short answers help you most
The dispatcher is not testing you. Each answer decides which tools and parts go with the plumber, so details save a second trip. If you do not know a word, describe the thing instead: “a gray pipe behind the toilet” is fine.
Two details matter most in a city this size. The first is a clear address with the nearest cross street, since many roads share names across the city. The second is access: gate codes, locked utility rooms, a dog loose in the yard. For heater problems, mention whether the unit is gas or electric and whether it sits in a garage, closet or attic. See water heater repair in Austin for what a heater call involves.
| Say this | Why it helps |
|---|---|
| Where the water is, and how fast | Sets the order of repairs |
| What you have already shut off | Tells the plumber what is safe to open |
| Gas, electric or both | Matters for heaters and any wet outlets |
| Any sewage or odor | Needs protective gear and a different tool set |
| Rent or own | Decides who approves the work |
After the emergency plumber in Austin leaves
Dry the space
Fans and open windows. Wet drywall and insulation hold moisture for days.
Watch the meter
Check that it stops moving with every fixture off.
Look again in 48 hours
Ceilings and baseboards show slow stains late.
Keep the paperwork
Photos, notes and what was repaired.
Ask what caused it
A worn supply line, scale, pressure or age. Hard water is a factor in some failures; see our hard water guide.
Plan the follow-up
A temporary stop may need a lasting repair, such as pipe repair.
Emergency plumber coverage for Austin and the towns around it
Calls from Austin go to the same number as every other town we cover.
Emergency calls from Austin are taken on the same line as Kyle, Buda, Manchaca and the surrounding towns. We cover the area; there is no office to drive to, only a phone to call.
- 1Buda about 7 mi
- 2Maxwell about 7 mi
- 3Manchaca about 9 mi
- 4Austin about 10 mi
- 5San Marcos about 11 mi
- 6Martindale about 11 mi
- 7Lockhart about 12 mi
- 8Dale about 15 mi
- 9Wimberley about 17 mi
- 10Bee Cave about 18 mi
- 11West Lake Hills about 21 mi
- 12Cedar Creek about 21 mi
- 13Kingsbury about 22 mi
- 14Dripping Springs about 23 mi
- 15New Braunfels about 24 mi
- 16Lakeway about 25 mi
- 17Canyon Lake about 25 mi
- 18The Hills about 25 mi
Emergency plumber in Austin: common questions
Can I get an emergency plumber in Austin at 3 a.m.?
How do I find my main water shutoff in Austin?
What counts as a plumbing emergency?
Should I call my landlord or a plumber first?
What does an emergency plumber visit in Austin cost?
Why would one emergency cost more than another?
Is the leak at my meter the utility’s problem?
What should I do if I smell gas?
Can I keep using the house with a burst pipe?
Do you serve all of Austin?
My water heater is leaking. Is that an emergency?
How do I prevent another emergency plumber call in Austin?
Guides for plumbing emergencies
Need an emergency plumber in Austin right now?
Call any hour. A person answers, you get safety steps first, and same-day service is available.