Open 24/7 · The Hills, TX

Plumber in The Hills, TX

Water and wastewater service in The Hills comes through municipal utility districts, and two of them list the village. A plumber in The Hills, TX begins by learning which one is yours, and one call at any hour starts the job.

Emergency? Call now, 24/7(737) 717-0737
Cutaway of a home showing the plumbing systemWater main and sewer main under the street, a water heater in the garage, a toilet, a kitchen sink, drain lines and the sewer line. Numbered hotspots link to services.Water mainSewer mainWater heater1Drains2Leaks and pipes3Sewer line4Toilets and fixtures5
  1. Give your streetAdd a gate note if your neighborhood has one.
  2. Look at the billThe district named there tells the plumber which reports apply.
  3. Ask about todaySame-day service is available. Floods and backups lead.
What we help with

Four jobs a plumber in The Hills handles

Surface-water supply, landscaped lots and irrigation systems shape these four service pages.

Water heater repair

A heater that has gone cold, weeps from the tank or loses its pilot.

Water heater repair details →

Backflow testing

For irrigation connections and devices that protect the drinking-water supply.

Backflow testing details →

Leak detection

Finds the hidden source when the bill climbs or a bed stays wet.

Leak detection details →

Water softener installation

A whole-house answer to scale on fixtures, glass and heaters.

Water softener installation details →
Start here

What is going on at your Hills address?

Take the card that resembles your yard or kitchen. The link tells you the probable cause and a safe first step.

Not sure which district bills youTwo municipal utility districts list The Hills in their service areas, so the bill settles it.Who supplies The HillsWhite spotting on glass and fixturesDissolved minerals dry into crust on shower doors, faucet tips and the inside of the kettle.Hard water in Texas homesHot water fades before the shower endsScale and sediment in a tank cut capacity, and a worn element or thermostat does the rest.Water heater repairPressure sags upstairs or at the end of the streetA drifting regulator, a clogged aerator or a partly closed valve can each thin the flow.Low water pressureIrrigation zone leaks or a bed stays soggySprinkler lines and backflow devices tie into the house supply and fail quietly.Backflow testingBill climbs and no taps are onA toilet flapper or a buried line can leak for weeks before anything shows.Leak detectionKitchen or tub drain stands fullGrease, hair and soap film narrow a branch line until it stops.Clogged drainSewage backing up or a gas smellMove away, avoid flames and switches, and phone from a safe place.Emergency plumber
Why call us

How a call from The Hills is handled

Call and talk it through. The first questions are your street and what the water is doing.

  • Never closedA leaking line does not keep office hours, so the number does not either.
  • A human voiceSomeone listens and asks, so nothing needs filling in online.
  • One call for all tradesHeaters, drains, toilets, supply lines, gas piping and sewer lines are all handled here.
  • Same-day serviceAvailable, with live leaks and backups in front.
  • District awarenessMentioning the utility district on your bill helps separate its problem from yours.
We vs others

Why phone about a problem in The Hills instead of searching

Where a phone call pulls ahead of scrolling listings.

UsOnion Creek PlumbingvsMany other plumbing companies
HoursOpen nights, weekends and holidaysEvery hour of every day.Closed by suppertime
Reaching someoneA person answersQuestions are settled in the conversation.A contact form and a long pause
How soonSame-day service is availableTell them how fast the water is spreading.A slot several days out
What jobs they handleWater, drain, sewer, gas and heater workName the symptom and leave the diagnosis to the plumber.A narrow specialty
Local knowledgeKnows more than one utility district lists The HillsThat separates a district problem from a house problem.Treats every address as one utility
Price clarityThis page lists what moves the price. Ask about pricing when you call.Gather the details first.A total that shows up with the invoice

General comparison. Every company is different.

How it works

Ring, explain, repair

Four stages, bent around your symptom.

  1. Ring

    The Hills, your street and the headline problem.

  2. Explain

    Which fixture, how long, and whether the water is shut off.

  3. Book

    Same-day service is available. Urgent jobs go first.

  4. Repair and show

    The plumber repairs the fault and demonstrates the result.

Pricing

What changes the cost of a plumber in The Hills, TX

No dollar figures. Just what separates a short job from a long one.

Size of the repair

A tap cartridge, a coupling and a stretch of buried pipe are not alike.

Where the pipe sits

A tank in a closet is easier than a line under hardscape or behind a finished wall.

Irrigation connections

A leak on a sprinkler line, or a device that needs testing, adds steps.

Water already spread

Finishes and flooring that sat wet add drying and repair work.

Parts availability

Common parts are quick. Specialty parts can add a trip.

Have this ready for the call

  • Street and any gate notes
  • Fixture or room affected
  • District named on your bill
  • Whether the main valve is shut

Ask about pricing when you call.

Call now, 24/7(737) 717-0737
Water in The Hills

Hurst Creek MUD, Lakeway MUD and your water bill

Two districts list The Hills

The Village of The Hills says Hurst Creek Municipal Utility District was created in 1979 to provide water, wastewater, drainage and irrigation service, and that its boundaries generally coincide with the village. Lakeway MUD says it serves Lakeway, Rough Hollow and a portion of The Hills with water, wastewater and some recycled water. Streets and lots can therefore fall under either, and the two accounts do not match each other.

The simple way to settle it is to look at your bill. The district named there is the one to ask about pressure, notices, meters and water quality reports. A plumber in The Hills, TX will ask the same question, because a problem on the district’s side of the meter is not one a plumber can fix.

Two possible utilities
DistrictWhat it says about its serviceSource of water
Hurst Creek MUDWater, wastewater, drainage and irrigation inside boundaries that generally match the villageSurface water per a third-party listing
Lakeway MUDWater, wastewater and some recycled water for Lakeway, Rough Hollow and a portion of The HillsSurface water from Lake Travis
Your addressSettled by the district named on your billAsk the district
Summarized from each district’s own description. Confirm your address with the bill.
Which district serves you

Hardness: ask your district for the figure

One third-party listing, not the utility, gives Hurst Creek MUD a hardness of about 142 ppm, roughly 8 grains per gallon, with no test year stated. Treat that as a rough guide and ask your own district for its water quality report. Water in that range leaves a chalky film on glass and shower doors, builds scale on heater elements and clogs aerators over time.

The guide to hard water in Texas homes explains the damage. A water softener treats it at the main, and water filtration handles taste and odor.

What to ask your district

Ask for the latest water quality report, the usual pressure range at your street and the stage of any water-use restrictions. Pass what you learn to the plumber.

Inside the house

Hot water, scale and the tank in the closet

Why heaters struggle where minerals build

A tank heater is the plumbing fixture that feels mineral content first. Deposit settles at the bottom, insulates the water from the burner or element and, over years, can lead to popping sounds, uneven heat and early failure. Flushing the tank on a regular schedule slows this. When a tank starts leaking at the base, replacement is the usual answer.

Read why a water heater makes noise to match a sound to a cause, repair versus replacement to decide, and tankless water heater if you are weighing a different type.

Heater symptoms
Heater symptomProbable causePage
Popping or rumblingSediment and scaleWater heater repair
Lukewarm waterFailed element or thermostatWater heater repair
Water at the tank baseTank wall has failedWater heater replacement
Pilot keeps going outThermocouple or gas supplyGas line repair
A general sorting table. The plumber confirms the cause.
What the heater is telling you

Inside the house, the usual first failures are the small ones. A running toilet points to toilet repair, a dripping handle to faucet repair, and a humming sink motor to garbage disposal repair.

Irrigation and yards

Sprinklers, backflow devices and recycled water

Where the yard connects to the house supply

Landscaped lots lean on irrigation, and a sprinkler line is a pipe tied to the same supply that fills your kitchen tap. A device called a backflow preventer keeps irrigation water from flowing backward into the supply when pressure drops. These devices can fail, so ask your district whether testing applies to your property. The backflow testing page explains how they work.

Lakeway MUD describes recycled water as part of its service. If you have a recycled-water line, keep it entirely separate from house plumbing. Never connect a hose bib or an indoor line to it. When in doubt, ask your district what is on your lot.

Yard checks
  • Wet patch in dry weatherA zone valve or a buried sprinkler line may be leaking.
  • Bill spikes in summerWatch whether it falls when the zones are off.
  • Hose left submergedA hose under water can draw it backward when pressure falls.
  • Recycled-water linesKeep marked lines apart from the house supply.
Common irrigation checks.

Hidden leaks

Close every tap and watch the meter. A dial that keeps moving means a leak, often at a toilet flapper or in a buried line. The guide to finding a water leak shows a quick check, and leak detection pinpoints the spot. A pipe that has already split goes under burst pipe repair.

Is water leaking?

  1. Close the taps

    Every fixture and appliance off.

  2. Read the meter

    Note the dial and wait 15 minutes.

  3. Test toilets

    Dye in the tank shows a leaking flapper.

  4. Call if it moves

    Close the main and describe what you found.

A short leak check.
Drains and wastewater

Drain trouble: house line versus district line

Sorting a drain problem

Both districts list wastewater service for the village, so the district’s line starts where yours ends. A clog at one fixture is usually yours. A backup at the lowest drain, or one that affects several fixtures at once, deserves a call to a plumber, and the plumber can tell you whether the trouble is on your side or the district’s. Options run from a camera look inside the pipe to hydro jetting for buildup and sewer line repair for damaged sections.

Sorting a backup
What you seeLikely sideFirst move
One sink or tub slowYoursPlunge, then call
Several drains slow togetherYours, main lineStop water use and call
Backup at the lowest drainMain line blockageStop water use now
Overflowing manhole or street drainDistrictCall the district
A general guide. Where your side ends at the district connection varies.
Whose pipe is it

For simple clogs, the how to unclog a drain guide and clogged drain page explain what to try. If sewage reaches the floor, keep everyone away from it and phone right away.

By situation

Your problem in The Hills, matched to a page

Pick the closest row. The last column is a handy way to open the call.

ProblemPageOpen the call with
The tank gives out before the shower endsWater heater repairGas or electric, and the closet or garage location
A damp wall or a warm floorSlab leak repairWhen you first noticed it
Gas near the rangeGas leak repairThat you are outside
Supply lines leaking over and overRepipingHow many fixes so far
The shower valve dripsShower repairHot side, cold side or both
Water everywhere at 2 a.m.24 hour plumberHow quickly it is spreading
Problems, pages and an opening line.

Nearby we also cover Lakeway, Bee Cave, West Lake Hills and Austin. Smaller jobs fall under plumbing repair, and the how to choose a plumber guide helps you compare companies.

Service areas

The Hills is inside our coverage area

The map is schematic and centered on Kyle. We cover The Hills, and calls from The Hills go to the same number as every other call.

The Hills is one of the 18 towns around Kyle that we cover. To reach a plumber in The Hills, say your street and what the water is doing.

Towns within about 25 milesSchematic map of towns within about 25 miles of Kyle10 mi20 mi25 miBuda, about 7 miles1Maxwell, about 7 miles2Manchaca, about 9 miles3Austin, about 10 miles4San Marcos, about 11 miles5Martindale, about 11 miles6Lockhart, about 12 miles7Dale, about 15 miles8Wimberley, about 17 miles9Bee Cave, about 18 miles10West Lake Hills, about 21 miles11Cedar Creek, about 21 miles12Kingsbury, about 22 miles13Dripping Springs, about 23 miles14New Braunfels, about 24 miles15Lakeway, about 25 miles16Canyon Lake, about 25 miles17The Hills, about 25 miles18Kyle
Schematic map. Rings show distance from Kyle; positions are approximate.
Questions

Questions from callers in The Hills

Who supplies water in The Hills?
The village says Hurst Creek MUD serves it, and Lakeway MUD says it serves a portion of The Hills. Your bill names the district for your address. Use that name when you ask about notices, pressure or the water quality report.
Where does the water come from?
Lakeway MUD reports surface water from Lake Travis. A third-party listing also describes Hurst Creek MUD as surface water. Ask your district for its current report to see how it sources and treats supply.
Is the water hard in The Hills?
One third-party listing, not the utility, gives Hurst Creek MUD around 142 ppm, roughly 8 grains per gallon, with no year given. Ask your own district for the real number. In that range, scale shows on fixtures and in heaters.
How do I reach a plumber in The Hills, TX after hours?
Phone the number on this page. It is answered every hour of every day, holidays too. State your street, the problem and whether water is running. Same-day service is available, and floods and backups go to the front.
What does a plumber in The Hills charge?
Prices are not listed here. The total depends on how big the repair is, access, irrigation tie-ins, any water damage and parts. Ask about pricing when you phone, and keep the checklist details ready.
Why would two plumbers price one job differently?
Scope often differs. One may patch a fitting while another replaces a section, and drying or wall repair may be in or out. Ask each what is included. The guide to choosing a plumber lists questions to ask.
Do my sprinklers need a backflow device?
Sprinkler lines tied to the house supply are usually protected by one. Rules and testing schedules come from your district, so ask what applies. The backflow testing page explains how the devices work.
Is recycled water available at my home?
Lakeway MUD lists some recycled water among its services. Whether your street has it depends on your district and address. Ask the district, and keep any recycled line apart from house plumbing.
What should I do first if a pipe bursts?
Close the main valve before anything else. Cut power to wet rooms only when the breaker box is dry to reach. Move belongings up and call. Avoid outlets and appliances that stand in water.
What if I smell gas?
Leave at once with everyone inside. Do not touch switches, lights or phones indoors. Call once you are outside. The guide to the signs of a gas leak describes what to watch for.
Whose problem is a backup, mine or the district’s?
A clog at one fixture is yours. A backup affecting several fixtures usually starts in your line. If the street or a manhole is overflowing, call the district. A plumber can confirm which side the trouble is on.
Can I tell which district I am in without the bill?
The district’s website and the village’s contact page describe their areas, but streets can overlap. The bill is the clearest answer, since it names the district that charges you.
Guides

Reading for homeowners in The Hills

A plumber in The Hills, TX, day or night

Call at any hour with your street and a short description. A person answers, and same-day service is available.

Call now, 24/7(737) 717-0737