Privacy Policy

Last updated: November 5, 2026

Site operator

plumberkyle.com, branded Onion Creek Plumbing, is run by Onion Creek Plumbing (“we”, “our”), whose address is 226 Weldon Johnson Way, Kyle, TX 78640. The sections below describe the data we handle when someone browses the site or dials the number printed on it.

Data gathered through browsing

As with nearly every site, basic technical data can reach us when a page loads: IP address, type of browser and device, pages viewed, the referring page, and timestamps. That data keeps the site running, shows us which pages people find helpful, and lets us judge advertising results. The site contains no forms, so it never asks you to enter personal details.

Data shared during a phone call

Dialling the number connects you to an independent plumbing company. Anything you tell that company, such as your name, address or a description of the fault, falls under that company’s own privacy rules. Your caller number may be visible to both us and the company as part of routing the call.

Why we use data

• Running, protecting and improving the site
• Judging advertising results and learning how visitors arrive
• Spotting fraud, misuse, and repeated or invalid calls
• Complying with the law and answering lawful demands

Cookies

Cookies and comparable tools may be present, among them analytics and advertising services run by outside companies. Browser settings generally allow you to refuse or erase cookies, though some site features could then behave differently. Private browsing and advertising-network opt-out pages are further options.

Who receives data

Data may pass to the plumbing company that takes your call, to vendors who help operate and measure the site, and to authorities where legally required. Personal information is not sold to unrelated parties.

Retention

Site logs and call-routing records are held only for as long as the purposes above and ordinary record-keeping require, then erased or stripped of identifying details.

Protection

We apply sensible technical and organisational safeguards. Because no network or website is perfectly secure, we cannot promise that data will never be exposed.

Requests from you

You can ask what we hold about you, request correction or deletion, or ask that we stop using your data for advertising, within the limits of the law. Email support@plumberkyle.com and name the page or phone number involved so we can locate the records. People living in Texas and other states may hold extra statutory rights, and we will respect them as required.

Minors

Nothing here is aimed at anyone under 13, and we do not knowingly gather data from young children.

Outside links

Pages may point to external sites, for instance a city utility or water supplier. We do not run those sites and their privacy practices are separate from ours.

Updates

This policy can change. The date at the top marks the newest version.

Questions

Write to support@plumberkyle.com about this policy. Related pages: the terms of service and the contact page.